Terms and Conditions of Booking with YOUR Asia Holidays Ltd

The following terms and conditions are limited to Tours in Vietnam, Cambodia, Laos or other countries organised by Your Asia Holidays Ltd. For this purpose, Tours means any combination of international flights between any combination of Vietnam, Cambodia, Laos or other countries, internal flights within Vietnam, Cambodia, Laos or other countries, hotel or other accommodation and excursions whilst in Vietnam, Cambodia, Laos or other countries. If your booking includes a Flight or Accommodation or Excursion provided by someone other than Your Asia Holidays Ltd. or its appointed agents, whether Your Asia Holidays Ltd. has acted as the agent or not, then your contract is subject to the conditions set forth in the applicable Tour Operator’s brochure or in the case of an Airline, the airline's usual booking conditions. These conditions do not affect your statutory rights.

Any arrangements which you make while you are actually on holiday and which are not made through us are ones for which we have no responsibility or liability.

1. Your booking When you make a booking with us you undertake that you have the authority to accept and do accept these booking conditions on behalf of yourself and your party. A contract will exist upon our accepting any monies from you towards the booking or upon the issue of our Confirmation/Invoice, whichever is the earlier. These conditions in conjunction with the information set out in our published information form the entire agreement between you and us.

2. Making a booking When you make a booking with Your Asia Holidays Ltd. and we accept it, the total cost of the holiday becomes payable immediately, unless we have agreed that you should pay a deposit initially. In any case, the minimum amount payable upon booking is the full price of the international flight tickets, if applicable. A Confirmation/Invoice will then be sent to you. The full balance of your holiday must be paid a minimum of 60 days before departure.

3. Prices Prices are fixed at the time of booking and generally will not be subject to surcharges. The only exception to this will be an increase in our costs arising as a result of any government action including but not limited to new or increased taxes such as VAT. When a surcharge is payable an administration charge of £2.50 per person together with an amount to cover travel agents commission (if applicable) will be added. If this means that you have to pay more than 20% of the original booking price you will be entitled to a full refund of all monies paid in respect of your booking except an amendment charge. Should you decide to cancel because of this then you must exercise your right to do so within fourteen days from the date we advised you of the amount due. We reserve the right to change our prices at any time before you book including any special offers we may from time to time have which may not be the same as set out in our publicity material.

4. Financial Protection We are licensed by the Civil Aviation Authority.

5. Changes by you If you wish to change your Tour booking with Your Asia Holidays Ltd. in any way and we can accept the change, we reserve the right to make a charge of £10.00 per person per amendment provided that your instructions in writing are received two months or more prior to departure. Thereafter, except as provided by applicable law, cancellation charges, as specified in Condition 6 below, apply.

6. If you cancel your booking You or any member of your party may cancel all or part of your Tour (excluding air tickets) at any time provided the cancellation is made in writing to us by the person who made the original tour booking. You will receive a refund of the amount paid (excluding air tickets and any amendment charge) less the cancellation fees specified below.